Environmental Policy: We take environmental sustainability issues seriously; this is why we apply a specific policy for the use of the hotel’s linen. You will find detailed information in your room. The detergents we use are ecological and environmental friendly and we also use recycled toilet paper and napkins.

Accessibility features:  The hotel is carefully designed to enable access and transportation of the physically challenged throughout all its main facilities. The elevators are equipped with Braille Lift Buttons. Service Dogs are allowed throughout the facility with no extra charge. Our One Bedroom Accessible Suite includes lowered shelving, lowered door view and latches. Bathroom features bathtubs with hand bars. Shower seat and toilet seat risers are available. Please do not hesitate to notify the reservations department for any further assistance you may need.

Medical Assistance: The hotel has a fully equipped pharmacy. For emergencies please contact the front-desk directly. Kindly notify the reservations department or the front desk prior or during your arrival if you are allergic or facing a chronicle medical condition that requires special attention.

Pet Policy: Dogs and cats with a maximum weight of 10 kg/22 lb are welcomed to the Capsis Bristol Boutique Hotel (in specific room types / 1 pet per guestroom), as long as the hotel has been notified prior to the arrival. Pets may not remain in the guestroom alone and unguarded as the service staff may need to enter. A one-time per-stay per-room pet cleaning fee of 30.00 € will apply (not applicable for Service Dogs). Pet owners are responsible for all property damage resulting from their pet. Any disturbances such as barking or meowing must be curtailed to ensure other guests are not inconvenienced.

Smoking Policy:  To assure that our facility is not exposed to actions that generate an odor which is unhealthy and objectionable to our guests and staff, and that is difficult to remove from the air, carpets, walls, and furniture, we do not permit smoking and vaping in all of the hotel’s main facilities and in non-smoking rooms. Guests smoking in non-designated areas will be fined.